Turn rejected calls into positive experiences. Identify your calls, even for those who don't have your contact saved, and prevent your number from appearing as spam.
Branded Call is a solution designed to help your company bypass unwanted association in phone calls. By using Branded Call, your calls will no longer be presented as spam and fraud and will be clearly identified with your company name, logo and an impactful phrase.
The identification lets your customers and partners know immediately that they are in contact with a reliable and legitimate source, eliminating any suspicion of spam or fraud practices.
By activating Branded Call, you build a trustworthy brand image, strengthening ties with your audience and demonstrating your company's commitment to transparency and security in communications.
Branded Call is an innovative technology that provides personalized identification of telephone calls, allowing your company to communicate with your customers or potential customers with greater credibility and security.
By identifying the call, you can present your brand in an impactful way, displaying your name, logo and an impactful phrase that demonstrates the purpose of the contact. Strengthen the relationship with your customers, provide an innovative experience and increase your service rate.
One of the advantages of Branded Call is its quick and uncomplicated activation. In just 72 hours, we activate the technology on your phone numbers, without requiring any additional operational effort on your company's part.
With Branded Call, you can raise the quality of your telephone communications, establishing an image of trust and professionalism with your customers.
Branded Call works directly to increase your response rate, transforming rejected calls into positive experiences.
Branded calls can be used for various purposes:
In contacts to provide support, solve problems or answer questions about products or services, present your company in a positive light and improve the customer experience.
Collect customer opinions, get feedback on products or services, or conduct interviews. Get more attention from your target audience!
Direct sales, promoting products or services, or providing information about promotions and special offers. Use the strength of your brand and convert more business.
Contact customers and remind them of outstanding payments, offer payment solutions or negotiate payment agreements. Talk to customers with a higher propensity to pay.
Increase the effectiveness and credibility of attempts to contact your customer to deal with critical situations, complaints or suggestions.
Main advantages for your company
Present your brand and have more efficient communication, building a stronger relationship with your client.
Convey information clearly and objectively on the customer's smartphone screen from the very first moment of contact.
Branded Call provides an average increase of 39% in the answer rate compared to unidentified calls.
The presentation of the name, logo and impact phrase personalizes the customer experience, offering solutions and services tailored to their specific needs.
Deliver calls to your team from customers who are more likely to talk and do business.
Security protocol against spoofing, preventing fraud attempts, by implementing the security API on the telephony platform.
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